Personnel costs represent a preponderant part of the operating budget of any company (40 to 80% depending on the sector of activity). Optimizing this payroll in a sustainable manner by allocating resources according to needs and forecasted workloads allows companies to gain in competitiveness and productivity on a daily basis.
OCTIME is the inventor, at the end of the 90’s, of this modern and useful planning for the company as well as the employees.
OCTIME’s software suites automate the counting of employee attendance and absence times, simplify HR administration and ensure long-term personnel management.
The company provides companies in all industries with packaged solutions and proven methodologies that optimize service quality, team coordination and performance, and improve the overall profitability of their value chain.
“It was at this time that we decided to review and harmonize all our processes in order to improve our operational efficiency. We needed a customer relationship management tool that could support us in this ambitious strategy,” says Guillaume Berbinau, Octime’s CEO.
The company turned to Efficy. At first, it deployed the solution exclusively for the sales force, then gradually extended it to the entire group and its 50 or so employees. A project manager was appointed at Octime in tandem with a counterpart at Efficy to supervise the deployment of all the tool’s features.
We chose to deploy the Efficy solutions in their entirety in order to centralize all of our data and gain in commercial efficiency - management and customer relations.
