Sales relationship
Sales force: 3 ways to organize your sales team
Your product is starting to be known, customers are delighted and it seems that they are starting to use it more and more. Now is[...]
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CollaborationProductivity
Sales relationship
9 techniques to close a deal, even with the most complex customers
Discover these 9 techniques to close a deal, which works even with the most complex customers. Apply them and you will get better results! If[...]
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Customer loyaltyCustomer satisfaction
Sales relationship
5 examples of sales emails to generate interesting leads
Many people ask us for some examples of sales emails, so these are some templates that will work for your business. They will allow you[...]
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E-mailingProspecting
Sales relationship
9 simple and effective strategies to sell more
Selling should be easy, don’t you think? Especially when you have the right product for the right market. And yet… Many salespeople tend to make[...]
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Customer satisfactionCustomization
Sales relationship
28 topics for sales emails that encourage your prospects
The best sales email topics are creative, compelling, and informative without saying too much. A good topic that gets people interested is what makes the[...]
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CustomizationE-mailingProspecting
Sales relationship
How can you become a good sales rep?
If you want to learn how to be a good salesperson, we recommend that you pay close attention to all of these qualities and business[...]
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Customer loyaltyCustomer satisfactionProspecting
Sales relationship
Set your sales goals using 4 steps to help your SME grow quickly
The logic is overwhelming. Any business that wants to be profitable has to sell. To sell, you just need to have sales targets. In this[...]
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Sales relationship
Excel or CRM: what should you choose to manage your customer file?
This is a question that often comes up: should you have a CRM or is Excel enough? Initially, Excel may be useful for managing your[...]
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CollaborationCRM toolDataKPI
Sales relationship
How should you do to create a Phone Sales Script?
Have you ever wondered why so many sellers still choose the phone as their primary sales tool? The telephone is a two-way means of communication,[...]
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Data qualityProductivityProspecting
Sales relationship
How can a CRM help law firms to develop your business?
The use of Customer Relationship Management (CRM) technology in the legal sector is growing rapidly in Europe. The law firms need to compile information and[...]
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JuridicalmarketingProspecting
Sales relationship
What Is Omnichannel Marketing, and How Does it Help Retail Businesses?
It’s no longer business as usual for traditional brick-and-mortar retailers; many are rapidly losing customers to those who have adapted to modern consumers’ expectations. Today,[...]
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Customer experienceCustomer loyaltyEmotion
Sales relationship
CRM for the beverage distributor
As a beverage distributor you have two hats: the one of the customer and the one of the supplier. Two roles that are inextricably linked[...]
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CRM & ShopDataData quality
Marketing‚ Sales relationship
How can you generate leads in your CRM software?
Last week we described how to qualify leads in order to feed your database. This week we’ll try to explain how to take advantage of[...]
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OmnichannelProductivityProspecting
Marketing‚ Sales relationship
How can you qualify leads in your CRM software?
Leads, prospects, sales opportunities … The lead vocabulary is wide. For all that, we all have the same issues: we need new qualified leads to[...]
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CollaborationCRM toolProspecting
Sales relationship
What Are The Distribution Channels?
Distribution channels: definition A distribution channel is the path followed in the process of selling a product from the manufacturer to the industrial user or[...]
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Sales relationship
What Is Cross Selling?
What is cross selling? A cross-selling strategy consists in offering complementary products during or after an initial purchase by a customer: an insurance or financial[...]
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Marketing‚ Sales relationship
The 5 steps for optimising your Customer Journey
The Customer Journey covers the sum of all the points of contact your customers have with your company, from the first interaction, through a request[...]
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Customer experienceCustomizationData
Marketing‚ Sales relationship
Now’s the time to close the gap between Sales and Marketing
The Sales and Marketing departments are, inherently, very closely linked. In practice, however, they sometimes have diametrically opposite approaches to one same customer. These departments[...]
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CollaborationProductivityProspecting
Marketing‚ Sales relationship
4 tips to turn your waiting lines into a positive customer experience
Who likes queuing? For customers, waiting is a waste of time, and for companies, it’s a risk of losing customers, especially in the retail sector.[...]
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CRM & ShopCustomer experienceEmotionProspecting
Helpdesk‚ Marketing‚ Sales relationship
Customer Journey, Satisfaction, Experience and Service
These four concepts can be hard to define and hard to distinguish them from one another, and are often used without being clearly understood. While[...]
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Customer experienceEmotion