Sales relationship
A Guide to Conversion Rate Optimisation (CRO)
Couple the recent dip in startup funding with the stronger competition for market share, and it’s not hard to see why there’s no shortage of[...]
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Sales relationship
5 Ways for Start-Ups to Increase Revenue with a CRM System
If you run a start-up, you probably know that the difference between survival and failure lies somewhere in the balance sheets — in other words,[...]
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Sales relationship
A Complete Guide to Follow-Up Emails
When it comes to sales, finding leads is only half the battle. The next step is nurturing them towards a sale. Follow-up emails are an[...]
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Marketing‚ Sales relationship
5 Marketing Hacks to Generate Leads
Intro Much like there are no omelettes without breaking eggs, there are no customers without leads having progressed through your sales funnel. The lifeblood of[...]
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Helpdesk‚ Sales relationship
6 Tips To Ensure Post-Sale Customer Satisfaction
Customer journey and customer satisfaction are hot topics these days. However, it often feels like the focus is on new customers, rather than existing ones.[...]
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CRM toolCustomer experienceCustomer satisfactionOmnichannel
Sales relationship
How to Reduce Churn in Each Customer Type
If you run a startup, it doesn’t take being a growth specialist to understand the negative impact that “customer churn” — also known as “customer[...]
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Sales relationship
Technical Skills for Success in E-commerce Retail
For the longest time, workers in the retail industry have been lumped into an ‘unskilled’ category. Since — let’s face it — technical know-how is[...]
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Sales relationship
Optimise your sales cycle with a powerful CRM
Too many businesses are shooting in the dark when it comes to optimising their sales cycle. Most people realise that making your sales cycle the[...]
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Sales relationship
5 Ways to Turn Around Your Online Sales Decline
Every few quarters, retail businesses have to deal with dips in sales and revenue. With the global economy recently slowing in the wake of the[...]
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CRM technology‚ Sales relationship‚ Tips & tricks
Sun’s Out – Productivity Down?
When you think of summertime, what springs to mind? For most people, it’s things like sunshine, beaches, outdoor activities, and barbecues. Let’s face it –[...]
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CollaborationCRM toolMobilityProductivity
Sales relationship
All You Need to Know about Omnichannel Retailing
One reality of today’s highly digitalised, interconnected world is that customers now, more than ever, want to access their favourite retail brands across multiple channels.[...]
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CRM technology‚ Sales relationship
How Gamification is Changing the CRM Game
Businesses and technologies go through changes, and customers’ preferences are changing too. Today, winning the customer is all about enhancing the customer experience. The most[...]
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Banking industryRetail industry
Sales relationship
Business Management (and its systems) for Dummies
The current business climate has never been more accepting of innovation. Every year, the number of startups in Europe grows by an astonishing 20%. And[...]
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CRM technology‚ Sales relationship
The Epic Journey Through the Sales Funnel
The sales funnels of yesteryears reflected the old ‘numbers game’ mindset of acquiring and converting leads — gain a gazillion leads and expose them to[...]
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Sales relationship‚ Tips & tricks
Reach for the Stars by Setting the Right KPIs for Your Start-Up
It’s not all crowdfunding and pitch decks if you’re an early-stage startup – there is also usually a lot of number and data crunching to[...]
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KPI
Sales relationship
Glimpse Into the Future with Sales Forecasting
The commercial landscape is seeing rapid changes. And this often means that business owners are left holding the bag. In this post, we explain how,[...]
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Sales relationship
To Call, Or Not to Cold Call?
Contrary to public opinion, research finds cold calling to be one of the most effective marketing techniques. Here, we share time-tested tips to connect with[...]
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CRM technology‚ Sales relationship
Scale-Up Your Business With Better Lead Management
If sales are the lifeblood on which any business runs, then lead management is the vessel that romps sales into the business, keeping it running,[...]
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Sales relationship
Last lesson of the sales course : Use a CRM
In this sales course for large companies we have already covered many lessons. From the differences between selling to small and large companies, to how[...]
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Sales relationship
The salary of a salesperson dedicated to large companies
Salespeople are the backbone of any sales plan, and their compensation is the penultimate piece of this course and one of the keys to retaining[...]
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