CRM technology
The 7 benefits of CRM use in your company
When I think of the benefits of CRM use in your company, I think in formula 1. In those races, everyone competes with the same[...]
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CRM tool
CRM technology
The history of CRM: from card holders to business intelligence
To talk about the history of the CRM , we do not have to go back to some primitive software as we might think. We[...]
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CRM tool
CRM technology
What are the different types of CRM?
fIn Spain, according to the latest data from 2019, 24% of companies use a CRM. The data is even more impressive in countries such as[...]
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CRM tool
Sales relationship
9 simple and effective strategies to sell more
Selling should be easy, don’t you think? Especially when you have the right product for the right market. And yet… Many salespeople tend to make[...]
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Customer satisfactionCustomization
Sales relationship
28 topics for sales emails that encourage your prospects
The best sales email topics are creative, compelling, and informative without saying too much. A good topic that gets people interested is what makes the[...]
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CustomizationE-mailingProspecting
CRM technology
The phases of CRM: how to sell more and how to implement it
The world of the CRM has come to stay. From the appearance of the first contact managers in 1986 to the popularisation of the first[...]
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CRM tool
Sales relationship
How can you become a good sales rep?
If you want to learn how to be a good salesperson, we recommend that you pay close attention to all of these qualities and business[...]
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Customer loyaltyCustomer satisfactionProspecting
CRM technology
The best CRM tools you can have in your business
Every business is a world. A neighbourhood agency with 6 employees has nothing to do with an IT consultancy firm of 50 people or with[...]
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CRM tool
CRM technology
Which CRM modules does any CRM have and which ones have a good one?
There are hundreds of different CRMs and they all have their own characteristics. And these are not anecdotal differences. If you think about the price[...]
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CRM tool
Sales relationship
Set your sales goals using 4 steps to help your SME grow quickly
The logic is overwhelming. Any business that wants to be profitable has to sell. To sell, you just need to have sales targets. In this[...]
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CRM technology
CRM applications in a company’s day-to-day business
To answer this question, we have to go back to the origin: What is a CRM? CRMs are business management software with which you can[...]
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CRM tool
CRM technology
What is social CRM and what can it contribute to your sales strategy?
CRMs have gone from being an innovative and cost prohibitive product at the beginning of 2000 to a standard in the market that is used[...]
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CRM tool
CRM technology
CRM or ERP? What are the differences?
CRM and ERP… These are two applications that are used in the company by business departments. Two solutions that centralize a lot of crucial information[...]
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CRM toolCustomer experienceCustomer satisfaction
CRM technology
What are the advantages of an online CRM over a traditional one?
Maybe when you start your business you think you don’t need to use a CRM and you start by using the management tool par excellence:[...]
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CRM tool
Marketing
The customer experience at the restaurant: it’s make or break
In this week’s article, I’ll focus on the customer experience at the restaurant. We have all been to a restaurant and sometimes experienced an enchanted[...]
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Customer experienceCustomer satisfactionEmotion
CRM technology
What is e CRM and what advantages does it have over a CRM?
To find the origin of e CRMs we have to go back to the 1980s, when some companies were starting to evolve from traditional databases[...]
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CRM tool
CRM technology
On-Premise CRM and On-Demand CRM. Differences and advantages.
Before addressing the main differences between one type of CRM and another, we need to answer an even more basic question: What is a CRM?[...]
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CRM tool
CRM technology
What is a SaaS CRM and how does it work?
To answer this question, we must first answer an earlier question: What does SaaS mean? SaaS stands for “Software as a Service”, and is a[...]
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CRM tool
Sales relationship
Excel or CRM: what should you choose to manage your customer file?
This is a question that often comes up: should you have a CRM or is Excel enough? Initially, Excel may be useful for managing your[...]
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CollaborationCRM toolDataKPI
CRM technology
What is a Cloud CRM and what are its advantages?
To answer this question, we must first answer an earlier question: What does the acronym Cloud CRM mean? Cloud is a term that refers to[...]
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CRM tool